Alright, I've been putting this rant off for quite some time, but tonight feels like a good night to do it. So... bear with me and enjoy the show.
Now, as you might know (if my mood sig doesn't give any hints for the passed while), I work at a Dairy Queen. That's right, I'm a blizz tech. Now, that's not the problem... so much anyway, it's more of what's associated with the job: the customers. That's right, everyone on this bloody planet (even me, but I'm getting better.) What infuriates me more often than not, is how mostly every customer feels that they are important enough to demand to know the reasoning as to why they had to wait such and such a time. Grant it, I can understand the feeling of being a little miffed it, say, a burger took fifteen minutes when it should only take three; but!, if said burger does take the required time and you leave swiftly, they will not thank you, or if they do it's like one of those forced noises someone has to make as though their soul died a little saying it.
Truth be told people.... we like appreciation....
And it's funny to how there are so many complainer types that I've seen:
The Guilters: These people often greet the server with lines such as "I'm missing out on something important here", "I could have become dehydrated waiting this long" or the common and rather infamous "my children are starving now."
Let me say to anyone who's a Guilter this piece of trivia. It takes the average human child at least a month to die from starvation, and at least a week to hit the state of starvation... Now, unless you haven't been feeding your child, and they only get two meals every week, then you can accurately utter that phrase; but keep in mind that, if that were the case, I would not hesitate to call Social Services on you to save the child from that form of abuse.
The Time-Tellers: Along the lines of a Guilter, but they use chronology to their advantage. Normally, what appears to have taken twelve minutes has, according to them, taken over half an hour! These time skips they produce aggitate them so much, that the fury in their tone is enough to some servers break down in private. Most Time-Tellers have a rather annoying habit of taking up space either in the drive-thru or in the lobby to complain about how long they have waited, while taking a longer period of time to complain.
Quick-to-Acts: In any situation, the Quick-to-Acts always have one Trump card: Speaking to the higher ups. There is no compromise, or if there is a lot of effort has to be established to attain it. Often, Quick-to-Acts will also threaten to never come back to the establishment they are angered at, often disregarding the order they have waited for.
Quote:
A woman came in on Christmas Eve with a Dilly Bar in her hand. She had apparently measured it, and it was .5 ounces from what it should be (2.5 ounces). Not only had the woman complain to the staff, the manageress and the owner, but she had also complained to our head office about the "problem". As a result, we can't judge by appearance on the Dilly Bars, and no matter how big it gets it has to be 2.5 ounces (even if they crush in the boxes...)
Commentators: The most hated of the complainer groups. Much like Time-Tellers and Guilters, Commentators will often distort what is really nothing and make a huge deal out of it. Commentators often will use methods applied from Guilters.
Quote:
A woman comes in politely to buy a icecream cake for her friend's birthday (apparently she was gonna be forty). The cake had a nice rose on it that covered one half of the cake. The girl serving her smiled and took the cake to get the message on it (Happy Birthday Tammy). Two minutes later the girlarrives with cake in hand, and immediately apologizes that the "y" in the message had covered some of the rose (the stem...) Outraged, the woman immediately replies: "This looks awful! This is for a close friend of mine, and now it looks ruined! How unsophisticated of you!
Now, I know that these are a few types, as there are quite possibly many more from all walks of life and for all different types of establishments. For now, I'm just stating what I've seen and what I've hated. So, now to the message.
Read me carefully... WE ARE HUMAN! We are not machines in organic outfits built to serve you, nor are we really serving you. We are providing you with the oppertunity to indulge in products you would not be making at home (I used to make Oreo ice cream all the time though.) My manageress said it best:
Quote:
We are slaves to these people. We get paid minimum wage, we have the oppertunity to leave, but in a nutshell we still have to take it up where it hurts just as slaves do.
And it's quite true. In fact, the appreciation given from customers is alarmingly low, as though you expect us to give you a hundred percent interest in you and your order. No, that's far from the point. Most of us, in fact, are stuck in jobs like this because no one else will hire us for multiple reasons. And, do you once think about the consequences of your behaviour? Did you ever stop to think that the person you yelled at in Burger King might've had the most horrible day of their life before coming to their shift? Or maybe they are very exhausted and had not have a break chance for a break because of the overwhelming pressure costumers give, and they just keep coming.
So... I think I've said a lot. More than what I would have for RPs... sadly... I think I'll end this, and edit it as I see fit. Before I end this, I want to make one statement, and hope you guys think it through.
Quote:
The Fast Food Industry is becoming highly important for a modern society to be maintained. If that is the case, why is there no Server Appreciation Day?
